Monthly Churn Rate

4.2%

+0.8% vs last month

Net Churn Rate

6.1%

+0.3% vs last month

MRR Lost This Month

RM 18,400

+RM 3,200 vs last month

At Risk Customers

31

8 High Priority

24 Month Churn Rate Trend

Cohort Retention Heatmap

Signup M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Churn Reasons

High Risk Customers

Maju Trading Sdn Bhd

RM 2,450 MRR

92

Tropical Food Industries Sdn Bhd

RM 1,900 MRR

87

Northern Logistics Sdn Bhd

RM 1,720 MRR

85

Eastern Hardware Sdn Bhd

RM 1,450 MRR

79

Cyber Tech Solutions Sdn Bhd

RM 1,200 MRR

76

Borneo Agro Sdn Bhd

RM 980 MRR

71

Platinum Auto Parts Sdn Bhd

RM 850 MRR

68

Medisafe Supplies Sdn Bhd

RM 720 MRR

65